ChatGPT provides false information about people, and OpenAI can’t correct it

In the EU, the GDPR requires that information about individuals is accurate and that they have full access to the information stored, as well as information about the source. Surprisingly, however, OpenAI openly admits that it is unable to correct incorrect information on ChatGPT. Furthermore, the company cannot say where the data comes from or what data ChatGPT stores about individual people. The company is well aware of this problem, but doesn’t seem to care. Instead, OpenAI simply argues that “factual accuracy in large language models remains an area of active research”. Therefore, noyb today filed a complaint against OpenAI with the Austrian DPA.